Privacy Policy

Information we collect

When you use the estimate assistant, we may collect:

• Your name, phone number, email address, and contact preferences
• Your project address or postal code
• Property type, requested work, quantities, technical details, and timeline
• Information you voluntarily include in your project description
• Basic technical information used to operate and secure the website

Please do not submit payment-card information, government identification numbers, or other unnecessary sensitive information.

How we use information

We use submitted information to:

• Review and respond to your estimate request
• Understand the requested electrical work
• Contact you using your preferred method after you provide consent
• Protect the website, prevent misuse, and maintain business records

We do not use estimate-request information for unrelated marketing without additional consent.

Consent and choices

The estimate assistant asks for permission before creating a lead. You may choose not to submit the request and may contact us by phone instead. You may also withdraw your permission for future contact by telling our team.

Storage and protection

Estimate requests are stored using our website hosting provider and are available only through a protected team inbox. We use reasonable administrative and technical safeguards, but no online system can be guaranteed to be completely secure.

Service providers and disclosure

Hosting, security, and other service providers may process limited information for us when needed to operate the website. We do not sell your personal information. We may disclose information when required by law or when reasonably necessary to protect safety, rights, or the security of our services.

Retention

We retain estimate-request information only as long as reasonably necessary to respond to the request, maintain appropriate business records, resolve disputes, and meet legal obligations. Information that is no longer required is deleted or anonymized when practical.

Access, correction, or deletion

To ask about information associated with your estimate request, or to request a correction or deletion where applicable, call 416 880 8610. We may need to verify your identity before acting on a request.

Changes to this policy

We may update this policy as our website or practices change. The latest version and its update date will be posted on this page.